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FutureFace Tech
Available on project

CRM

The conversation reads the Deal, and the Deal reflects the conversation.

A call about an existing enquiry should not start from nothing. Connecting to HubSpot means the agent already knows who is calling and what Deal is open, and the answers given on the call land back on that record without anyone typing them in afterwards.

Named platforms are integration targets. FutureFace Tech is not a partner of, endorsed by, or affiliated with them.

Where HubSpot fits in the conversation.

  • Qualifying inbound enquiries straight into a HubSpot Deal
  • Logging every call against the right Contact automatically, not by hand
  • Moving a Deal through Lifecycle Stages as qualification happens on the call
  • Enrolling a Contact into an existing HubSpot workflow based on the call outcome

How it works

Read, decide, write, trigger.

Reads

Before the agent speaks

  • The Contact record and current Lifecycle Stage before the agent speaks
  • Open Deals already associated with that Contact
  • Recent call and email activity on the Contact timeline

Decides

During the conversation

  • Qualifying inbound enquiries straight into a HubSpot Deal
  • Logging every call against the right Contact automatically, not by hand
  • Moving a Deal through Lifecycle Stages as qualification happens on the call
  • Enrolling a Contact into an existing HubSpot workflow based on the call outcome

Writes

As the outcome happens

  • A new Contact, or updated properties on an existing one, from what was said
  • A Deal created, or moved to the next stage, against rules you define
  • A logged call activity carrying the transcript and disposition
  • The qualification answers, written to the custom properties you choose

Triggers

The moment it ends

  • Enrolment into an existing HubSpot workflow keyed to the call outcome
  • An owner notification when a Deal reaches a stage you define
  • A follow-up task assigned to the Deal owner

Security and access.

Connects through HubSpot’s own OAuth app model, with scoped, revocable access limited to the objects your implementation names — never a shared login or an admin password. Access can be reviewed and removed from your HubSpot account at any time.

Elsewhere on the site

Where this integration shows up.

Questions about the HubSpot integration

Is this a HubSpot partnership?

Named platforms are integration targets. FutureFace Tech is not a partner of, endorsed by, or affiliated with them.

Does it need our own HubSpot login?

No. Access is granted through HubSpot’s OAuth authorisation with scopes limited to what the implementation needs, and can be revoked from your HubSpot account without contacting us.

Will it overwrite fields we do not want touched?

No. The properties and objects it can write to are agreed and scoped during implementation, not opened up wholesale.

Is this integration live today?

It is available on project — built as part of your implementation using HubSpot’s standard API, rather than a pre-built adapter switched on for you today.

Considering HubSpot as part of your implementation?

Tell us about your setup and we will scope what a connection to it would involve.