AI Sales Agent
Every lead called back before it can go cold.
Maya picks up the moment a lead is created — a web form, a CRM record, an ad click — and calls while the person is still thinking about you. It asks the questions your best rep would ask, scores what it hears, and puts a meeting in a diary.
The lead that waits an hour has usually gone elsewhere.
Interest decays fast. A web enquiry left in a queue until someone is free to call it back is a lead calling three competitors while it waits.
- Reps are already on another call the moment the best leads arrive
- Follow-up happens in batches once a day, not the moment intent is shown
- Qualification is inconsistent — every rep asks it a different way
What it does
Built for this job, not adapted from another one.
Calls new leads within seconds
The moment a form, CRM record or ad click creates a lead, Maya is already dialling.
Asks your discovery questions
Need, timing and budget or fit, asked the way your best rep would ask them, every time.
Handles the objections you define
The handful of pushbacks that come up daily, answered consistently rather than fumbled.
Scores and classifies every lead
Against criteria you set, so a full diary is not the only signal your team gets.
Books the sales meeting
Straight into a rep’s calendar, with no back-and-forth over email.
Updates the CRM and confirms by SMS
The record is current and the lead has a text before the rep even opens the account.
Warm transfers hot leads
A live handover with full context, while interest is still at its peak.
Retries a no-answer sensibly
A scheduled second attempt, not an immediate redial that reads as harassment.
Example conversation
A web enquiry for a kitchen renovation quote, called back inside a minute
An example of how this conversation goes. Not a recording of a real customer call.
- AI employeeHi, is that Priya? You enquired about a kitchen renovation on our website a moment ago — I am calling from Halden Kitchens to follow up.
- CallerOh, that was quick. Yes, we are looking to redo our kitchen.
- AI employeeGood to hear. Roughly what size is the space, and are you looking to start in the next few months or further out?
- CallerIt is a decent-sized kitchen, and we would want to start in the next couple of months.
- AI employeeThat fits well with our current lead times. Do you have a budget range in mind?
- CallerSomewhere around fifteen to twenty thousand.
- AI employeeThat is within range for what you are describing. I can get one of our designers to call you this week — would Thursday afternoon work?
- CallerThursday afternoon is fine.
How it plays out
From first contact to a closed loop.
- 00:00
Lead received
Web form submission arrives from the CRM webhook.
- 00:41
Outbound call placed
Maya calls the number supplied on the form.
- 01:12
Discovery questions asked
Size, timing and budget captured against the qualification criteria.
- 02:05
Lead scored
Classified as qualified against the rules you set.
- 02:34
Meeting booked
Designer’s calendar checked and a slot confirmed with the lead.
- 02:50
CRM updated
Record enriched with the call outcome, and a confirmation SMS sent.
What it handles, and what it hands to a person.
What it handles
- Qualified and meeting booked
- Qualified and follow-up scheduled
- Hot transfer
- Nurture
- Not qualified
- No answer
- Do not contact
What it hands to a person
- Hot leads, transferred live to a rep while interest is at its peak
- Any pricing negotiation beyond the approved sales FAQs
- A "do not contact" request, actioned immediately and permanently
Works with what you already run.
- CRM for lead capture and enrichment
- Calendar for meeting booking
- Web forms and ad platform webhooks
- SMS for confirmation and follow-up
Where this fits.
Industry pages are coming in a later phase. For now, here is where this role tends to fit.
- Property
- Recruitment
- Financial services
- Professional services
Questions about Maya
Does Maya replace our sales team?
No. It replaces the delay between a lead arriving and someone calling it, and does the consistent, repetitive part of qualifying. Your reps still run the meeting and close the deal.
How fast does it call a new lead?
Typically within a minute of the lead being created, whether that comes from a web form, a CRM entry or an advertising platform.
What if the lead does not answer?
Maya schedules a sensible retry rather than redialling immediately, and logs every attempt so your team can see what happened.
Can it handle real objections?
It handles the objections you define in advance — the common, predictable ones. Anything outside that scope is a hot transfer or a follow-up for a person.
Ready to hire Maya?
Book a short call and we will map this role onto your existing calendar, CRM and phone number.
Book a Demo