Pricing
One monthly price, and a clear rate for anything over it.
Every plan includes a set number of call minutes. Go over and you pay a stated per-minute rate — no surprise invoices, no hidden platform fees.
All prices are per month, excluding VAT.
Starter
£499 /month
One agent, one number. For a single site that keeps missing calls.
- 1 agent
- 1 phone number
- 1,000 minutes included
- Calendar
- Email support
Growth
£799 /month
Several agents across sites or departments, with your CRM connected.
- 3 agents
- 3 phone numbers
- 2,500 minutes included
- Calendar and CRM
- Priority support
Scale
£999 /month
Unlimited agents with API access and a dedicated account manager.
- Unlimited agents
- 5 phone numbers
- 4,500 minutes included
- Calendar, CRM, API and webhooks
- Dedicated account manager
Enterprise
Custom
Volume pricing, SSO, on-premise deployment and a contractual SLA.
- Unlimited agents
- Unlimited numbers
- Custom minute allowance
- Everything, plus SSO and on-premise
- Implementation team and SLA
What counts as a minute.
- Minutes are counted on connected calls only, rounded up to the nearest minute.
- Calls that ring out, go to voicemail or are abandoned before the agent speaks are not charged.
- Inbound and outbound minutes draw from the same allowance.
- Unused minutes do not roll over to the following month.
- Overage is charged in arrears at the rate shown for your plan.
Compare every plan.
| Feature | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Voice agents | 1 | 3 | Unlimited | Unlimited |
| Phone numbers | 1 | 3 | 5 | Unlimited |
| Included minutes | 1,000 | 2,500 | 4,500 | Custom |
| Overage per minute | £0.35 | £0.30 | £0.25 | Custom |
| Inbound answering | Yes | Yes | Yes | Yes |
| Outbound campaigns | No | Yes | Yes | Yes |
| Calendar integration | Yes | Yes | Yes | Yes |
| CRM integration | No | Yes | Yes | Yes |
| API and webhooks | No | No | Yes | Yes |
| Live listening and takeover | Yes | Yes | Yes | Yes |
| Call transcripts | Yes | Yes | Yes | Yes |
| Single sign-on | No | No | No | Yes |
| Data processing agreement | On request | On request | On request | Included |
| Support | Priority | Account manager | Implementation team and SLA |
Pricing questions.
Are these prices inclusive of VAT?
No. All prices shown are per month excluding VAT, which is added at the prevailing UK rate on your invoice.
Is there a minimum contract?
Plans run monthly and you can cancel with thirty days notice. Enterprise agreements are negotiated separately and usually run annually.
Is there a setup fee?
Setup and configuration are included in your first month on Starter, Growth and Scale. Enterprise deployments are scoped and quoted individually.
What happens if I go over my included minutes?
The agent keeps answering. Additional minutes are charged in arrears at the per-minute rate for your plan, and appear as a separate line on your next invoice.
Can I change plan later?
Yes, in either direction. Upgrades take effect immediately and are pro-rated. Downgrades take effect at your next billing date.
Do I need to buy phone numbers separately?
No. You can bring your existing numbers at no extra cost, or we can provide new ones within your plan allowance.
Not sure which plan fits?
Tell us roughly how many calls you handle and we will tell you honestly which plan you need — including if that is none of them yet.
Book a demo