The AI Workforce Platform
Your Next Employee Might Not Be Human.
Deploy AI employees that answer, call, sell, support, book and take action across voice, SMS and chat. Available around the clock. Connected to your business. Built around your processes.
Voice · SMS · Chat · CRM · Calendar · Business systems
- CallerI’d like to book a consultation for next Tuesday.
- AI employeeOf course. Let me check what’s available.
- CallerAfternoon would be better if you have it.
- AI employeeI have Tuesday at two fifteen. Shall I book that in?
Actions taken
- Caller identified
- CRM record found
- Calendar checked
- Appointment booked
- CRM updated
- Confirmation sent
Works with the technology you already use.
CRM
- Salesforce
- HubSpot
- Microsoft Dynamics
- Zoho
Calendars
- Microsoft 365
- Google Calendar
Automation
- Zapier
- Make
- n8n
- Webhooks
Communications
- Telephony
- SMS
- Web chat
Named systems are integration targets, not partnerships or endorsements.
Meet your AI workforce
Who would you like to hire?
Each one is a role, not a chatbot. Pick the job you would hand over first.
AI Receptionist
Alex
A caller asks your opening hours, then books an appointment.
What it does
- Answers inbound calls around the clock
- Handles approved FAQs and takes structured messages
- Routes by intent, department or priority
- Books appointments and updates the CRM
Conversation to action
Don’t give AI another prompt. Give it a job.
A lead arrives on your website. Here is what happens next, without anyone on your team touching it.
One connected journey
From website lead to booked meeting in four minutes.
- Step 0100:00
Website lead received
Form submitted, enquiry about a consultation.
- Step 0200:12
Maya calls the lead
Outbound call placed while the enquiry is still warm.
- Step 0300:41
Natural conversation
Understands the request, answers questions, no menu tree.
- Step 0402:05
Lead qualified
Budget, timing and fit captured against your criteria.
- Step 0502:38
Calendar checked
Real availability read from the connected calendar.
- Step 0603:20
Meeting booked
Slot confirmed with the caller on the call.
- Step 0703:44
CRM updated
Record created, answers written back, owner assigned.
- Step 0804:00
Confirmation sent
Text message with the details, before the call ends.
The command centre
See what your AI workforce is doing. Right now.
Every conversation, outcome and action in one place — with a person able to step in at any point.
Overview
Sample workspace1,284
Conversations today
71%
Resolved by AI
96
Qualified leads
38
Meetings booked
112
Transfers to a person
Conversation activity
Illustrative weekIllustrative figures. Not a customer account and not live activity.
Business outcomes
What would you like to improve?
Never miss calls
Every call answered, including evenings, weekends and the middle of your busiest hour.
Respond faster
New enquiries called back in seconds, while the person is still interested.
Book more meetings
Qualification and scheduling handled in the same conversation.
Reduce support workload
Routine questions resolved so your team handles the ones that need judgement.
Scale outbound
Reminders, follow-ups and campaigns that get made rather than postponed.
Improve customer experience
No queues, no menu trees, and a person when the caller wants one.
Integrations
Will this work with the systems we already run?
AI employees read from and write to your business systems during the conversation, not in a nightly sync.
CRM
- Find a contact before the conversation starts
- Create or update a lead from what was said
- Log the call, transcript and outcome
- Assign an owner and trigger follow-up
Salesforce · HubSpot · Microsoft Dynamics · Zoho · Custom
Named systems are integration targets, not partnerships or endorsements.
Industries
Built around how your industry works.
Choose a sector to see which AI employees fit and what changes.
Healthcare
Reception is buried in appointment calls while patients wait at the desk.
Who you would hire
- Alex · AI Receptionist
- Sophie · AI Booking Agent
What changes
- Appointments booked and moved by phone
- Routine questions answered without a queue
- Urgent cases escalated to a person immediately
Implementation
You don’t need to become an AI expert. That’s our job.
FutureFace designs, connects, tests and runs your AI workforce. You approve it and watch the outcomes.
Discover
We map the calls you actually get and where they go wrong.
Design
Conversations, rules and escalation paths designed around your process.
Connect
CRM, calendar and telephony connected and tested.
Train
Your services, prices, policies and opening hours loaded as approved knowledge.
Test
Real scenarios run and reviewed before any customer hears it.
Launch
Live on your existing numbers, with a person able to take over.
Optimise
Transcripts reviewed, rules tuned, performance compared over time.
You run your business. We run your AI workforce.
ROI
What is manual conversation costing you?
Use your own numbers. Every figure below is derived from what you enter — not an industry average.
Annual opportunity, from your numbers
£300,400
- Hours on calls a month
- 100 hours
- Cost of that time
- £1,333
- Routine hours that could be automated
- 55 hours
- Potential saving a month
- £733
- Calls missed a month
- 216
- Missed revenue a month
- £24,300
Hourly cost is your annual salary divided by 1,950 hours, a 37.5-hour week across 52 weeks.
Book a DemoSecurity and trust
AI you can put in front of real customers.
Callers are told
Agents identify themselves as automated at the start of every call, and any caller can ask for a person. This is not a setting we switch off.
Human handover
Escalation triggers are configured up front, and a person can take over a live conversation at any point.
Full audit trail
Every conversation, action attempted and action result is recorded, including the failures.
Configurable retention
You decide what is kept — transcripts, recordings, captured data — and for how long.
Role-based access
Owner, admin, manager, agent and viewer roles, enforced server-side rather than by hiding buttons.
Data minimisation
The agent captures the fields the job needs and nothing else.
UK data protection
Processed under UK GDPR, with a data processing agreement available and sub-processors listed.
Encryption
Encrypted in transit, and at rest through our infrastructure providers, whose certifications are theirs rather than ours.
The platform is in active development. These describe the controls it is being built to, not features available in a customer account today. Where a control belongs to an infrastructure provider, that certification is theirs rather than ours, and we do not claim certifications we do not hold.
Humans and AI
AI handles the volume. Humans handle the value.
AI takes
- Routine enquiries
- Qualification
- Bookings and changes
- Follow-ups and reminders
- Data capture
- Out-of-hours cover
People take
- Relationships
- Complex decisions
- Negotiation
- Complaints and judgement calls
- Strategy
- The conversations that matter most
Better together, and the handover is the product.
The future of work has arrived
Who will be your first AI employee?
Twenty minutes, using your own call scenarios. No obligation and no rollout commitment.
Receptionist · Sales · Support · Booking · Collections · Recruitment